Shipping + Payment

The prices shown on the product sites include the statutory value-added tax. The goods are shipped by DHL.

Shipment within Germany:

National letters - goods post (up to 1000 g, including tracking, delivery time 1-3 workdays): EUR 2.95 gross
Standard parcel* (delivery time 1-3 workdays): EUR 6.45 gross
Express shipment** (up to 2 kg, delivery time 1 workday): EUR 17.90 gross
Express shipment** (up to 5 kg, delivery time 1 workday): EUR 19.90 gross
Express shipment** (up to 10 kg, delivery time 1 workday): EUR 22.50 gross
Express shipment** (up to 20 kg, delivery time 1 workday): EUR 27.50 gross

* Standard shipping costs have to be paid either for every 31.5 kg or from a shopping basket value more than EUR 200.00.
** Orders received before 12.00 hrs will be delivered on the next workday (Monday to Friday).
*** If you choose the shipping method "pick up by yourself" you can also pick up your order within our opening hours.

Shipping abroad:

insured shipping only
Weltpaket Premium*, Zone 1 (delivery time 3-5 workdays): EUR 13.90 gross
Weltpaket Premium*, Zone 2 (delivery time 3-5 workdays): EUR 19.80 gross
Weltpaket Premium*, Zone 3 (delivery time 3-5 workdays): EUR 35.00 gross
Weltpaket Premium*, Zone 4 (delivery time 5-7 workdays): EUR 60.00 gross
Weltpaket Premium*, Zone 5 (delivery time 5-7 workdays): EUR 75.00 gross

* Weltpaket Premium (international shipments) shipping costs have to be paid either for every 31.5 kg or from a shopping basket value more than EUR 200.00.

Postage zone 1: Belgium, Denmark, France, Great Britain (including the Isle of Man), Luxembourg, Monaco, the Netherlands, Austria

Postage zone 2: Andorra, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Greece, Greenland, Guernsey (Channel Islands), Hungary, Ireland, Italy, Jersey (Channel Islands), Latvia, Liechtenstein, Lithuania, Malta, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Vatican City

Postage zone 3: Albania, Armenia, Belarus, Bosnia and Herzegovina, Georgia, Iceland, Kazakhstan, Macedonia, Montenegro, Norway, Russian Federation, Serbia, Turkey, Ukraine

Postage zone 4: Algeria, Bahrain, Canada, Egypt, Iran, Iraq, Israel, Jordan, Morocco, Oman, Qatar, Saudi Arabia, Syria, Tunisia, United Arab Emirates, USA, Yemen

Postage zone 5: All other countries / rest of world

Payment:

The following payment methods are accepted in the online shop:

Invoice
Credit card
Prepayment
PayPal

R. Eisenschmidt GmbH reserves the right to restrict the use of individual payment methods.

Invoice: The invoice shall be paid by bank transfer within 30 days after receipt of goods. The bank account is:

R. Eisenschmidt GmbH
Deutsche Bank AG
IBAN: DE23 5007 0010 0091 7211 22
BIC: DEUTDEFFXXX

To facilitate the accurate allocation of payments to the corresponding orders, please transfer the payment for each order separately. Please ensure that you include the complete invoice number, which is printed on the invoice.

Credit card: Please select the credit card type if you would like to pay by credit card. We accept VISA and MasterCard. We also need your credit card number, the expiry date and the three-digit CVV number on the back of your credit card.

Your credit card account will be debited when the order is concluded.

Prepayment: When paying in advance, you will receive our bank details when you receive the order confirmation. The goods will be shipped as soon as the payment is received. The bank account is:

R. Eisenschmidt GmbH
Deutsche Bank AG
IBAN: DE23 5007 0010 0091 7211 22
BIC: DEUTDEFFXXX

PayPal: PayPal is an online payment service which allows you to pay simply, securely and quickly in online shops. You just need to provide PayPal with your bank or credit card details. These then do not need to be sent over the internet every time you make an online purchase. As payments made with PayPal are received very quickly, your goods can be shipped without delay.

Register and use PayPal immediately: Open a PayPal account at www.paypal.com. Once you have linked your bank account or credit card to your PayPal account, you can start using it immediately.

Sofortüberweisung (immediate bank transfer): A Sofortüberweisung is a direct transfer procedure with which you can easily transfer money from your online bank account when ordering. This payment method was developed by a company called Payment Network AG and is TÜV certified. It uses SSL encryption and the PIN/TAN combination commonly used for online banking.

All you need is...

an online bank account (online banking)
your account number and bank sort code
your PIN (personal identification number) and TAN (transaction authentication number) for your online bank account
any additional information required by your bank for online banking